Terms Of Use



Terms of Use and Sale

These Terms apply to all offers made by The Print Atelier Inc., all orders placed by you and all agreements concluded between us in relation to the photographs and services offered on this website.  By accepting our terms and conditions you accept the following principles.

GENERAL

Purchasing photographs
All purchases can be made via our online gallery.
All prices are in USD.

INTELLECTUAL PROPERTY
All materials, including but not limited to images, texts, logos, photographs and any and all information of any kind in any form (the "Materials”)incorporated into, published or otherwise exhibited on this Website are protected by copyright or other intellectual property rights and are owned and controlled by The Print Atelier or third parties who have licensed the right to include these Materials in this Website.  Any copying, reproducing, republishing, uploading, posting, modifying or transmission or distribution of any Materials is strictly prohibited and will be considered a violation of The Print Atelier’s intellectual property rights and could result in legal liability and/or criminal sanction. 
The Print Atelier and its collaborating Photographers are the sole owners of the photographs and images presented on theprintatelier.com. The Photographer retain all copyright to the photograph i.e. the rights to produce, reproduce, present at a public exhibition, communicate the work to the public by telecommunication, and adapt the photograph.

Anyone wishing to use any of these files or images for commercial use, publication, or any purpose other than personal decorative use must request and receive prior permission. All requests to reproduce works of art from The Print Atelier should contact us by phone (514) 509-0788 or by email sales@theprintatelier.com.


PAYMENT
Payment options
We accept payment by Paypal which allows payments with major credit cards. All prices are in US dollars.

PRICES
Our prices are in US dollars before taxes, shipping (free shipping applies most of the time) and custom fees. Paypal will exchange your purchase amount into your country's local currency. The exchange rate varies from day to day and Paypal will use the relevant applicable rate at the time of the transaction.

Taxes
If you reside outside Canada, you will not be charged sales tax.
If you reside in Canada you will be charged GST (13%) on your purchase.

PRODUCT DESCRIPTIONS
We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming replacement, refund or credit.

ORDER
All prints are limited editions and are available while limited supply last. Validation of the availability of a print can occur only once the payment is completed. Once you have completed your order, you will receive a confirmation email listing the ordered items.


SHIPPING
All orders are shipped within 20 business days.
Shipping time will vary depending on buyer’s location and the delivery times below are provided for reference and cannot be guaranteed. Packages can sometimes take longer to be delivered, especially during busy Holiday seasons.
Orders to Canada and the US usually arrive within 10 business days.
International orders can take six weeks for delivery.
Xpress service is available for all locations at an additional cost, just contact us!

Shipping charges
From May 30th regular Shipping methods will be included in all our prices worldwide. Shipping charges are calculated from your shipping address and the weight of the package to be delivered. Depending on your chosen method of shipment via our site, your shipping will be free or special charges will be calculated, contact us if you need a specific kind of delivery.

Custom fees
Buyers are responsible for all custom fees or receiving fees incurred.

Insurance
All items are fully insured during transit to cover damage, loss or non-delivery. If, for whatever reason, you are concerned about the status of your delivery, please contact us.

Disclaimer
We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.
 
PRODUCT

Paper
All prints are ink-jet on museum-quality papers such as Museum Etching, Canson Rag and Arches Velin. These papers are designed to meet galleries and museum longevity requirements and ensure consistency of shades for generations. The choice of paper is suggested by the Artist according to his or her preferences.

Guarantee of authenticity
Each limited edition print is numbered and will be accompanied with a certificate of authenticity signed by the Artist. The certificate of authenticity will indicate the title of the work, the Artist’s name, and the printing process used the edition number and the date of production.

Guarantee of photographer
By contract, the Photographer warrants that he/she is the sole and exclusive owner of all images and the copyright in these images sold via The Print Atelier.
The Photographer warrants that there shall be no claims by any third party to any of the images and that all required permission and releases have been obtained by the Photographer.

Limitation of guarantee
The Photographer retains the right to print three artist proofs that will be identified as AP/1, AP/2, AP/3. These prints could be included as part of a public exhibition.
The Photographer equally retains the right to publish or to have published photographs sold by The Print Atelier in a book, a magazine, a website or any other media for payment.

Print conformity
The prints are sold as they appear on theprintatelier.com. However, The Print Atelier cannot be responsible for minimal differences deriving from reproduction techniques that may exist between the presented image and the print. Computer screens may differ and the colour and contrasts of the image on the screen may not look exactly like what you receive. This is because different types of monitors are calibrated differently. Also, any prints with a soft focus or texture work (grain, spots, etc.) were created that way for artistic purposes.


EXCHANGES AND REFUNDS

Returns policy
We are committed to quality products and your satisfaction is 100% guaranteed. If you are not satisfied with the product, refunds and exchanges will be dealt with on a case-by-case basis. Please contact us as soon as possible after receiving your item(s).

If your order should arrive damaged, please notify us within 7 days of receipt of your order and we will exchange it at no charge or a full refund for the price of the product.

Please send us the following information so that we may resolve the issue in the most efficient and satisfactory manner. Simply take a digital photo of the item and one of the shipping containers it arrived in, attach them to an email and send to sales@theprintatelier.com. Please include in the body of the email: your order number, the shipping ID or item number, a brief description of the reason for the return, and let us know whether you are seeking a replacement or a refund. Your request will be processed as soon as possible and you will receive an email letting you know your replacement is under production or whether your refund is being processed.

To return your item(s) please pack them in the original tube or box. Be sure to specify the reason for the return and what action you would like us to take: replacement or refund. We strongly encourage you to return your item via a trackable method. Please note that the customer is responsible for returning the print in its original packaging and the print in mint condition on arrival at The Print Atelier in order to claim the refund. Damaged, dirty or torn prints will not be accepted. If you have any further enquiries regarding our Return Policy please contact us.

MODIFICATION AND SEVERABILITY
We reserve the right to make changes to our website, to our prices and edition when unsold, our policies, Terms of Use and Sale at any time and in our sole discretion. Therefore, you should review our policies, terms and conditions each time you visit the website. Your continued use of the website after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.